June 22, 2024
Chicago 12, Melborne City, USA

You recently bought an item of clothing from a shop. You discovered that it had a fault and returned it to the shop for replacement or refund. However, the assistant told you that this was against the store’s policy.

Write a letter to the store manager explaining the problems you have had. Ask for a refund or exchange on the item.

Write at least 150 words.