You recently visited a tourist attraction and you were very pleased with the help given to you by the staff.

Model Answer

Dear Sir or Madam,

I am Pham Van Duc, a tourist from Vietnam, recently been to your Illusion 3D Art Museum in Kuala Lumpur, Malaysia and had been overwhelmed both with the collection and courteous staff. I am writing to express my appreciation for the wonderful experience that I had during my visit to your Museum.  

I took a week-long vacation to Kuala Lumpur with my wife and daughter in August and learned about your Museum from TripAdvisor, a useful website for tourists. After we reached your Museum, the receptionist explained what we can expect once inside and what we can do to enjoy our time. She was very friendly and cooperative. Once we got inside, another staff member greeted us and then escorted us to different worth enjoying 3D collections. My daughter had thoroughly enjoyed her time and we took several pictures to capture the moment. He was with us until the last moment and had been quite cordial.

I would like to thank you for a great museum with a fabulous selection and on top of that, gracious staff members who have a genuine smile and a positive mentality to let visitors enjoy their time. Please convey my regards and best wishes to them.

Yours faithfully,

Pham Van Duc