You have recently heard that a friend of yours has had some problems as a result of some unusual weather.

Sample Answer

Dear Rachel,

I’m horrified to learn from your letter about the storm that hit your city recently. I’m so sorry that it even damaged your house. How awful to come home from a holiday with your child to find the damaged house! I wish it did never happen.

I understand how you must feel, as I had a similar experience a few years ago when a sudden storm hit our city. I came home from a trip to find that the windows of the house were broken and the rainwater had damaged my floor and the carpet. It was very upsetting and I had to spend a large sum of money to replace the window glasses and to buy a new carpet.

If I can do anything for you I’d be happy to help. I can come over the weekend and help you in any way possible. Please don’t be upset by the event as you had nothing to do about it. Better concentrate on getting the insurance money and redecorate the house.

See you soon. Take care.

Best wishes,

Sophia