You have been working in a company for the last two years. Recently, your computer in the office has started giving some problems and it is affecting your work performance.

Model Answer:

Dear Mr Wayne,

I understand that you probably do not want to hear about another issue amid so many other problems, but I just do not have any other option but to inform you of the issue. The problem, I am talking about, is related to my desktop computer which I have been working with for the last one year so.

In fact, my computer is giving me trouble on and off for more than a month as it keeps freezing on me momentarily, forcing me to stop my work until it comes back again. Sometimes, my computer becomes so hot that I become a little afraid to even touch it after working on it for a bit longer period of time. Needless to say, it is also running out of memory since many different pieces of software have been installed in it over the years, which is actually making the machine run even slower.

Naturally, because of these reasons, the productivity at my work is getting affected rather negatively. It takes me more time to finish a task that should not have taken such a lengthy time. It demotivates me as well.

Therefore, I would really appreciate it if you take proper steps to arrange to have a technician fix my computer at your earliest convenience.

Yours sincerely,

Rob Freeman