You are a student at an English language school in Brighton and are living in private accommodation with other flatmates. You have not had hot water or heating for some time. The landlord’s workmen have tried to fix the problem but without success.

Write a letter to the landlord. In your letter:

• state your reason for writing
• describe the problems and explain how you feel
• propose a solution and ask the landlord to take actions

You should write at least 150 words.