You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.

Model Answer

Dear Sir or Madam,

I am writing to express my satisfaction and admiration regarding the outstanding food and service we have enjoyed in your restaurant, “La-Italiano”, last Sunday. Thank you for making our event more special.

It was my friend’s birthday, so we decided to celebrate it at your restaurant. We visited your restaurant on 29th July, at around 7.30 pm, due to its convenient location and a good reputation for delicious food. I am glad that we picked your place.

Five of us went to your eatery and we enjoyed a traditional Italian cousin for dinner and a special black forest cake from your restaurant. It really did worth the money we paid because I suppose you have hired the best chef in the town! The service of the waiters was also marvellous. They were truly well-mannered, organised and skilled in serving food. On top of that, the interior design of your place is adequately stunning.

We also realised how preciously you treat your customers when my friend got a chocolate box as a birthday gift on behalf of your restaurant. That truly made our day.

I hope the authorities of your restaurant will always ensure this excellent service and food to all its guests.  

Yours faithfully,

Shadia Rahman