June 20, 2024
Chicago 12, Melborne City, USA

Describe a bad service you received in arestaurant/shop

  • You should say:
  • When and where it happened
  • What happened
  • How it was solved
  • And explain how you felt about the experience
  • There are many occasions when I have received extremely good service at places like hotels,
    restaurants, government offices etc
  • But sometimes things go wrong and the experience is not good.
  • Today I would like to talk about one such incident when I received horrible service at a
    restaurant
  • It happened during the last summer.
  • I had just finished my college and all my friends and I decided to go for a party.
  • One of my cousins from Canada, who is also my best friend had also come during that time.
  • So, we decided to take her along and go to a newly opened restaurant in our city.
  • We had heard a lot of good reviews about this restaurant from everyone.
  • It is a Chinese restaurant located in the centre of our town.
  • When we reached the restaurant we were told to wait for 1 hour as the restaurant was
    completely full and there was a waiting period to get inside.
  • So, we had to stand in a queue for more than 1 hour to gain entry inside the restaurant.
  • The moment we entered the restaurant we noticed the tables were dirty, so we asked the
    waiter to clean them.
  • It took them 15 minutes to do the cleaning and then ask us for ordering.
  • We ordered quickly as we were very hungry.
  • But despite our repeated requests to hurry up, they took 1 hour to prepare our food.
  • We also complained to the manager but his response was also not good.
  • He said we will have to wait as there is huge rush.
  • Finally, our food came and it did not taste good as it was not cooked properly.
  • We again complained to the manager but he was not ready to listen to us.
  • So, we paid the bill and left to eat at another restaurant.
  • This was the bad service that we received at a restaurant and we will not recommend this
    restaurant to anyone.
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