Describe a bad service you received in arestaurant/shop

• You should say:
• When and where it happened
• What happened
• How it was solved
• And explain how you felt about the experience

• There are many occasions when I have received extremely good service at places like hotels,
  restaurants, government offices etc
• But sometimes things go wrong and the experience is not good.
• Today I would like to talk about one such incident when I received horrible service at a
  restaurant
• It happened during the last summer.
• I had just finished my college and all my friends and I decided to go for a party.
• One of my cousins from Canada, who is also my best friend had also come during that time.
• So, we decided to take her along and go to a newly opened restaurant in our city.
• We had heard a lot of good reviews about this restaurant from everyone.
• It is a Chinese restaurant located in the centre of our town.
• When we reached the restaurant we were told to wait for 1 hour as the restaurant was
  completely full and there was a waiting period to get inside.
• So, we had to stand in a queue for more than 1 hour to gain entry inside the restaurant.
• The moment we entered the restaurant we noticed the tables were dirty, so we asked the
  waiter to clean them.
• It took them 15 minutes to do the cleaning and then ask us for ordering.
• We ordered quickly as we were very hungry.
• But despite our repeated requests to hurry up, they took 1 hour to prepare our food.
• We also complained to the manager but his response was also not good.
• He said we will have to wait as there is huge rush.
• Finally, our food came and it did not taste good as it was not cooked properly.
• We again complained to the manager but he was not ready to listen to us.
• So, we paid the bill and left to eat at another restaurant.
• This was the bad service that we received at a restaurant and we will not recommend this
  restaurant to anyone.